Privacy Policy
Effective Date: January 1, 2025
Last Updated:August 14th, 2025
Stormcast, LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile applications, visit our website, or interact with our services.
Important Note: Not all our products collect or require your personally identifiable information such as email address or name. Some of our applications are designed to function without requiring personal identification, prioritizing your privacy and anonymity.
1. Information We Collect
1.1 Information You Provide Directly
- Account Information: When you create an account, we collect your email address, username, and any optional profile information you choose to provide.
- Communication Data: When you contact us for support, we collect your name, email address, and the content of your communications.
- User-Generated Content: Any content you create, share, or upload through our applications.
- Feedback and Survey Responses: Information you provide when participating in surveys or providing feedback.
1.2 Information We Collect Automatically
- Device Information: Device type, operating system version, device identifiers, and mobile network information.
- Location Information: We may collect precise or approximate location data through GPS, Wi-Fi, Bluetooth, or cellular towers when you enable location services. This includes real-time location, location history, and geofencing data.
- Usage Data: How you interact with our applications, including features used, time spent, and navigation patterns.
- Log Data: Browser type, access times, pages viewed, and referring URLs.
- Cookies and Similar Technologies: We use the following types of cookies and tracking technologies:
- Essential Cookies: Required for basic website functionality and security
- Performance Cookies: Collect anonymous data about how you use our services
- Functional Cookies: Remember your preferences and personalize your experience
- Marketing Cookies: Track your activity for advertising and marketing purposes
- Web Beacons: Small tracking pixels that help us understand email engagement
- Local Storage: Browser storage for offline functionality and user preferences
1.3 Information from Third Parties
- Social Media: If you connect your social media accounts, we may receive information from those platforms in accordance with their privacy policies.
- Analytics Providers: We may receive aggregated, anonymized data from third-party analytics services.
1.4 Biometric Information
- Biometric Identifiers: If our applications use biometric authentication (such as fingerprint, face recognition, or voice recognition), we collect and process biometric identifiers solely for authentication purposes.
- Biometric Templates: Biometric data is converted to mathematical templates and stored securely on your device or in encrypted form in our systems.
- Retention: Biometric data is retained only as long as necessary for the intended purpose and is deleted when you remove biometric authentication or delete your account.
- Consent: Collection of biometric information requires your explicit consent and can be withdrawn at any time.
2. How We Use Your Information
We use your information for the following purposes:
2.1 Service Provision
- Provide, operate, and maintain our applications and services
- Process transactions and manage user accounts
- Authenticate users and prevent unauthorized access
- Enable core application functionality
2.2 Communication
- Respond to your inquiries and provide customer support
- Send important notifications about our services
- Notify you of updates, security alerts, and policy changes
- Send marketing communications (with your consent where required)
2.3 Improvement and Analytics
- Analyze usage patterns to improve our services
- Conduct research and development
- Perform data analytics and generate insights
- Test new features and optimize user experience
2.4 Artificial Intelligence and Machine Learning
- Use AI/ML algorithms to personalize content and recommendations
- Employ automated systems for content moderation and safety
- Utilize machine learning for fraud detection and security
- Apply AI for performance optimization and bug detection
- Generate insights and analytics using automated processing
2.5 Automated Decision Making and Profiling
- Automated Decisions: We may use automated systems to make decisions about account access, content recommendations, and service eligibility
- Profiling Activities: We create user profiles based on your behavior patterns, preferences, and interactions to personalize services
- Human Oversight: Significant automated decisions include human review and appeal processes
- Your Rights: You have the right to request human intervention, express your point of view, and contest automated decisions
- Opt-Out Options: You may opt-out of certain automated processing and profiling activities through your account settings
2.6 Legal and Safety
- Comply with legal obligations and regulations
- Protect against fraud, abuse, and security threats
- Enforce our terms of service
- Resolve disputes and investigate violations
3. Legal Basis for Processing (GDPR)
For users in the European Economic Area (EEA), UK, and Switzerland, we process your personal information based on the following legal grounds:
- Consent: Marketing communications, optional features, cookies (where required), and biometric data collection
- Contract Performance: Account creation, service provision, payment processing, and core application functionality
- Legitimate Interest: Analytics, fraud prevention, security monitoring, product improvement, and customer support
- Legal Obligation: Compliance with applicable laws, regulations, and legal requests
- Vital Interest: Protection of life or physical safety in emergency situations
- Public Task: When processing is necessary for public interest (if applicable)
You have the right to withdraw consent at any time where processing is based on consent. Withdrawal does not affect the lawfulness of processing based on consent before its withdrawal.
Supervisory Authority Rights: You have the right to lodge a complaint with your local data protection authority if you believe your data protection rights have been violated. For EEA residents, you can find your local authority at https://edpb.europa.eu/about-edpb/board/members_en. For UK residents, contact the Information Commissioner's Office (ICO) at https://ico.org.uk.
4. How We Share Your Information
We do not sell your personal information. We may share your information in the following circumstances:
4.1 Service Providers
We share information with trusted third-party service providers who assist us in operating our services, including:
- Cloud hosting and storage providers
- Analytics and performance monitoring services
- Customer support platforms
- Payment processors (for paid services)
- Email and communication services
4.2 Legal Requirements
We may disclose your information if required by law, legal process, or government request, or to:
- Comply with legal obligations
- Respond to lawful requests from public authorities
- Protect our rights, property, or safety
- Protect the rights, property, or safety of our users or others
4.3 Business Transfers
If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.
4.4 Consent
We may share your information with your explicit consent or at your direction.
5. Data Security
We implement comprehensive security measures to protect your information:
- Encryption: Data is encrypted in transit and at rest using industry-standard protocols
- Access Controls: Strict access controls limit who can view or modify your information
- Security Monitoring: Continuous monitoring for security threats and vulnerabilities
- Regular Audits: Periodic security assessments and penetration testing
- Incident Response: Established procedures for responding to security incidents
While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure.
6. Data Breach Notification
In the event of a data security incident that affects your personal information, we will:
- Assessment: Immediately assess the scope and severity of the incident
- Containment: Take steps to contain the breach and prevent further unauthorized access
- Investigation: Conduct a thorough investigation to determine the cause and extent of the breach
- Notification Timeline: Notify affected users within 72 hours of discovering the breach, where feasible
- Authority Notification: Report the incident to relevant supervisory authorities as required by law
- Communication Method: Notify you via email, in-app notification, or prominent website notice
- Information Provided: Details about what information was involved, steps we're taking, and actions you can take to protect yourself
- Remediation: Implement measures to prevent similar incidents and offer appropriate remedies
If you suspect unauthorized access to your account, please contact us immediately at security@stormcastllc.com.
7. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
7.1 Access and Portability
- Request access to your personal information
- Receive a copy of your data in a portable format
7.2 Correction and Deletion
- Correct inaccurate or incomplete information
- Request deletion of your personal information
7.3 Processing Rights
- Object to processing of your information
- Restrict certain processing activities
- Withdraw consent where processing is based on consent
7.4 Marketing Communications
- Opt-out of marketing emails at any time
- Manage notification preferences in your account settings
To exercise these rights, please contact us at privacy@stormcastllc.com.
8. Data Retention
We retain your information for as long as necessary to:
- Provide our services to you
- Comply with legal obligations
- Resolve disputes and enforce agreements
- Improve our services through analytics
When information is no longer needed, we securely delete or anonymize it according to our data retention policies.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for international transfers, including:
- Standard contractual clauses approved by relevant authorities
- Adequacy decisions where applicable
- Other lawful transfer mechanisms
10. Third-Party Services and Links
Our services may contain links to third-party websites or integrate with third-party services. This Privacy Policy does not apply to third-party services. We encourage you to review the privacy policies of any third-party services you use.
Third-party services we may use include:
- Analytics providers (Google Analytics, etc.)
- Social media platforms
- Payment processors
- Cloud storage providers
11. Children's Privacy
Our services are not intended for children under 13 years of age (or the minimum age in their jurisdiction). We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete such information promptly.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
12. State-Specific Privacy Rights
12.1 California Residents (CCPA/CPRA)
California residents have additional rights under the California Consumer Privacy Act:
- Right to know what personal information is collected, used, shared, or sold
- Right to delete personal information
- Right to opt-out of the sale of personal information
- Right to non-discrimination for exercising privacy rights
- Right to limit use of sensitive personal information
12.2 Other State Rights
Residents of other states may have similar rights under applicable state privacy laws. Please contact us for more information about your specific rights.
13. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will:
- Post the updated policy on our website
- Update the "Last Updated" date
- Notify you through our applications or via email
- Obtain your consent where required by law
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
14. Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Privacy Team
Stormcast, LLC
Email: privacy@stormcastllc.com
General Support: support@stormcastllc.com
We will respond to your inquiry within 30 days of receipt.
15. Definitions
For purposes of this Privacy Policy:
- "Personal Information" means information that identifies, relates to, or could reasonably be linked with you
- "Processing" means any operation performed on personal information, including collection, use, storage, and disclosure
- "Services" refers to our mobile applications, website, and related services
- "Third Party" means any individual or entity other than you or Stormcast, LLC
This Privacy Policy is effective as of the date listed above and supersedes any prior versions.