Get Help
Need assistance with our mobile applications? We're committed to providing excellent support to our users.
Frequently Asked Questions
Coming soon - we'll add FAQs as our applications launch and we learn about common user questions.
Contact Support
For technical issues, feature requests, or general questions about our apps:
Email: support@stormcastllc.com
Response Time
We typically respond to support requests within 24-48 hours. For urgent issues, please include "URGENT" in your email subject line.
Bug Reports
Found a bug? Help us improve by sending detailed information including:
- Device model and operating system version
- App version number
- Steps to reproduce the issue
- Screenshots if applicable